Partner FAQs
How can I start selling through the Foodobox app?
Easy. You need to register your company by clicking on the “Register your business” button. After completing the registration, a representative of our team will contact you to help you with the first steps.
Why is it called a "surprise box"?
It is called a surprise box because it is not possible to predict what products and foods will remain in excess. The customer is aware that they are receiving a box of salvaged food that is a mix of different items.
What can I put in the surprise boxes?
In the surprise box that you will offer to customers on the platform, there can be any food, which at the time of sale is not of degraded quality or expired. You can sell cooked or packaged food and drinks, fruits and vegetables, products with broken packaging or those in non-commercial form.
What can't I put in the box?
Any type of food and beverages that are unfit for consumption, expired, open, moldy, etc.
How can I manage my FoodObox account and make changes?
You can manage your account easily and conveniently through the Admin Panel. There you can enter and adjust the time range, availability and track orders to the site in real time. If you need more information, you can contact our representative.
How does the customer pay for his "surprise box"?
You don’t have to sell every day, we are plan B on the days you have a surplus.
How does the customer receive their box?
After saving the surprise box you offer through the mobile application, the customer will pick it up at the location in the pick-up window you have set in advance. Payment is made at the time of taking the order.